NCR Corporation has announced it will manage and maintain the Union Bank of the Philippines’ fleet of ATMs, as part of a new partnership.
The bank selected NCR’s ATM as a Service solution to streamline its self-service banking operations, which includes the maintenance and management of over 400 ATMs, NCR said in statement.
It comes as Union Bank aims to improve operational efficiencies while bolstering compliance and security measures. To assist with this, the bank recently appointed former Citibank executive, Manish Chawla as the new Chief Operating Officer. It had previously acquired the consumer banking business of Citi in the Philippines, taking over its local credit card, retail deposit, personal and unsecured loans, and asset management portfolio matters.
“NCR’s ATM as a Service solution aligns perfectly with our mission to modernize our self-service channel and accelerate the delivery of new features and functionality to the market,” said Dennis Omila, Executive Vice President, Chief Technology and Operations Officer at UnionBank.
Magz Magbanua, Senior Vice President, Head of Corporate and Digital Operations, added, “NCR’s technology, operational expertise, and strategic guidance will support our bank as we expand our ATM network, not only in terms of physical presence but also in capabilities, enabling us to unlock new value for our customers.”
