BNPL: Essential items trump luxury purchases for MENA shoppers
Most shoppers in the MENA region prefer to use BNPL for essential purchases rather than discretionary spending, a new Tabby survey has revealed.
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Tag: survey
Report: One in four U.S consumers have recently used a buy now, pay later plan
Buy now, pay later plans are the second-most used form of credit payment among U.S. consumers, according to a new NerdWallet survey.
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Germans return 11% of online purchases, says Bitkom
On average, German online shoppers return 11% of their online purchases while a quarter never return goods purchased online, a new Bitkom survey has revealed.
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Buy Now Pay Later customer satisfaction surges in the U.S., finds J.D. Power survey
Despite a growing chorus of concern about runaway consumer debt, customer satisfaction when using Buy Now Pay Later (BNPL) services has surged in the U.S., a J.D Power survey has revealed.
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E-commerce grows but trust in digital channels is uneven: Chubb survey
Consumers who shop on e-commerce platforms trust them more than the companies selling their goods through those digital channels, a new survey from Chubb has revealed.
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Chase: Banking app users are doing more than just transacting
Consumers are becoming increasingly reliant on mobile banking but want just one app to manage all their money needs, a new survey from Chase has revealed.
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Survey: Nine out of ten UAE consumers prefer real human customer support..not AI
The Zbooni survey has revealed that WhatsApp trumps email, social media and calls as the top communication method in the UAE.
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New survey reveals optimism among large e-commerce companies for 2024
CommerceNext has revealed that the majority of large consumer e-commerce businesses are optimistic about their revenue growth in 2024.
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Chief Economists Outlook report highlights likely moves in the global economy in 2024
Global economic prospects remain subdued and fraught with uncertainty, according to the latest Chief Economists Outlook, as the global economy continues to grapple with headwinds from tight financial conditions, geopolitical rifts and rapid advances in generative artificial intelligence (AI).
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7 trends that show how consumer purchasing behaviour is changing
A new survey commissioned by CR Voyix Corporation has explored how dining, grocery and fuel convenience purchase behaviour in the U.S. is changing. Among its findings, the first Digital Commerce Index has revealed 7 trends including a key difference between the shopping habits of young and old consumers.
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Record Black Friday predicted in face of cost-of-living crisis
With the rising cost of living continuing to pinch household budgets, almost three in four consumers say they intend to take advantage of deals during November sales events this year.
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German retail becoming increasingly hybrid, says Bitkom survey
A representative survey of over 500 retail companies in Germany has found that hybrid selling continues to be a growing trend.
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New study from DoorDash reveals shifts in how consumers shop online
Quick commerce, an emerging channel within digital commerce where shoppers can purchase consumable items for on-demand delivery, has led to a change in last-minute household needs, says the new Doordash report.
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DHL eCommerce publishes first Global Online Shopper Survey
Flexible delivery options have become increasingly important when shopping online with 95% of shoppers reporting they have abandoned a purchase in the past because a preferred delivery option was not available.
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Survey: Facebook leads the way for active user engagement in Africa
The Geopoll survey, which was conducted in four African countries, found that Facebook is leading the way for social media engagement in the region, boasting 82% of participants actively using the platform.
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Shoppers desire AI-driven retail experiences but are wary of its use, study finds
According to a new study by SAP Emarsys just half of shoppers believe that AI is having a positive impact on their retail experiences
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McKinsey: Banking among industries to see the highest impact from generative AI
McKinsey: Banking among industries to see the highest impact from generative AI
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