NCR Voyix, a leading global provider of digital commerce solutions has introduced Aloha Pay-At-Table, powered by sunday, to enhance the overall dining experience.
US-based sunday is redefining the dining experience for guests by enabling them to use their smartphones to scan a tabletop QR code to view their itemised bill, split the costs and leave a tip in a matter of seconds
The software launched in 2021 with 23 locations across Europe during COVID-19 by experimenting with customers using QR codes to enhance safety protocols. The initial test increased the number of restaurant guests and order size.
Currently, the platform is being used by more than 2,000 restaurants globally. Aloha Pay-At-Table seamlessly integrates with Aloha POS by NCR Voyix, decreasing time spent waiting and paying for the check while increasing efficiencies for guests, staff and restaurant owners,
Additional benefits include higher gratuities where servers receive 10% higher tips due to automatic, precalculated tip suggestions. As well as eliminating back-and-forth trips by the server for payments which can take an average of 15 minutes per table, guests are prompted to review food, service, ambiance, and value for money on Google immediately after paying.
Benny Tadele, executive vice president and president of Restaurants at NCR Voyix, said: “In an industry known for its razor-thin margins, our Aloha Pay-At-Table by NCR Voyix technology enables restaurants to operate more efficiently. By serving guests faster, encouraging higher spending and turning tables swiftly, it’s a game-changer for business-minded operators.”
Christine de Wendel, sunday co-founder and U.S. CEO, added: “We are providing a better overall experience for everyone involved whether it’s a restaurant guest, server or restaurant operator. Guests can pay and leave at their convenience, waitstaff have more time to spend for personalised service, and managers or owners gain valuable data insights, such as which servers perform best and what experiences are stellar or need improving.”
