Last mile delivery specialist, DispatchTrack has integrated a new Track & Trace feature designed to provide real-time information on every delivery run or service call, the company has announced.
Track & Trace provides an up-to-the-minute audit trail that allows businesses to track the location of orders and service units across the last mile both during and after delivery.
The firm said it expects its GPS tracking and delivery status updates to result in complete delivery transparency while the new feature also aims to combat false liability by enabling businesses to see precisely when and where deliveries occurred. This includes capturing location data in areas where GPS and cell connectivity is unreliable.
“Without thorough and accurate visibility into the last mile, it’s impossible for companies to know exactly what’s happening once their drivers are dispatched, particularly when using delivery solutions that operate independently from their routing and communications platforms,” said Satish Natarajan, DispatchTrack co-founder and CEO.
He added, “Track & Trace seamlessly integrates into our AI-powered last mile logistics platform, giving delivery and service businesses sophisticated tools that are easy to use so operations can be managed effortlessly and confidently, while end customers receive the highest level of customer service.”
