Bank of Ireland has announced it is investing €60 million in a range of branch improvements, including the Bank’s largest single investment in ATMs in the last decade.
The rollout of 664 ATMs to all branches across the island will begin later this year, the bank said, and will be ongoing until 2027. The new fleet will come with greater cash processing capacity and are expected to slash energy use by more than half. The ATMs can be used for both withdrawals and lodgements while the majority will ‘recycle’ cash meaning cash deposited can also be used for withdrawals. The investment also covers five years of servicing and maintenance.
The bank said it is also planning to refurbish customer areas in 18 branches during 2024, improve access at some locations, and upgrade colleague facilities in at least 15 branches. Additionally, in 2025 there will be further branch refurbishments. Speaking on the investment in branches and ATMs, Susan Russell, CEO, Bank of Ireland Retail Ireland said:
“Like any other company, being profitable allows us to improve our business. Given the large number of customers which we serve, major re-investment is required every year. I’m really happy that this latest investment will see all customers across all counties benefit with the most modern and efficient ATMs, whilst also supporting our ESG ambitions through energy reduction.
She added: “We are always investing to ensure customers have access to cash and other banking services in a modern and comfortable environment. Each year we refurbish many of our branches and that’s a constant, rolling project of enhancements.”
In addition to the €60 million investment, a €36 million project for the Bank’s iconic College Green buildings will also commence this year, representing the largest single investment in College Green in more than 200 years. Last year saw €11.5million invested in enhancements to the bank’s branch network including refurbishments to 21 branches, the bank added.
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