In an exciting development, Zaky ITS, a leading subsidiary of Tawun Al Khair Holding Company, is announcing a strategic partnership with DRUID AI, a move that is set to significantly impact the technology landscape in Saudi Arabia. The partnership will establish Zaky ITS as the Regional Partner for DRUID AI, whose cutting-edge technologies like AI Agents, are already transforming businesses worldwide, empowering them with superior customer experiences, improved efficiency, and streamlined operations.
A Strategic Alliance to Drive Innovation
Through this strategic partnership, Zaky ITS will be at the helm of introducing and implementing Druid AI’s cutting-edge technologies across Saudi Arabia, ensuring that businesses in the region have access to some of the most advanced AI tools available.
With 9 in 10 organizations looking to AI to give them a competitive edge, DRUID AI’s multi-channel, omni-data source Conversational AI platform unleashes the power of an organization’s data and makes it accessible and useful to any user.
From providing 24/7 personalized support to customers in banking regarding bill payments or loan application to buying assistance to increase conversions and boost revenues for retail customers, DRUID AI tailors every conversation with highly accurate and contextual responses. Regardless of where an organization is at on their AI journey, DRUID AI makes deploying conversational AI intuitive, secure and impactful for every organization.
Unlike other platforms, DRUID AI’s solutions are fully integrated with various enterprise data sources and leading large language models (LLMs). This integration enables a higher level of sophistication compared to traditional chatbots, allowing for task-solving, needs anticipation, and delivering accurate and reliable support to both customers and employees.
Additionally, DRUID’s latest innovation, the DRUID Conductor, serves as a central hub that effectively coordinates a network of specialized AI agents to meet various business needs. This intelligent system seamlessly integrates with multiple bots and uses advanced intent recognition to accurately identify user requirements and assign tasks to the most suitable bot. The outcome
is a streamlined and highly efficient user experience, with tasks executed with precision and agility.
The Impact on Saudi Arabia’s Tech Ecosystem
This partnership is not just a significant milestone for Zaky ITS and Druid AI, but also for the broader tech ecosystem in Saudi Arabia. The introduction of Druid AI’s technologies through Zaky ITS is expected to catalyze innovation across various sectors, from finance and healthcare to manufacturing and retail. By leveraging Druid AI’s expertise in conversational AI, automation, and analytics, Zaky ITS aims to empower organizations in the region to enhance their operational efficiency and customer engagement.
More to Come at the Seamless Event
The Seamless event will serve as a platform to discuss the future of AI in Saudi Arabia, with Zaky ITS and Druid AI leading the charge.
If this piques your interest, be sure to join Martin Kraft, DRUID’s Vice President of Sales for EMEA & APAC, for a presentation where he will explore the transformative capabilities of the DRUID platform and share real benefits and outcomes experienced by our customers.
And that’s not all. We will officially announce the strategic partnership between Zaky ITS and DRUID AI, which is likely to be a pivotal moment for the technology sector in the region.
We would also love to see at our booth – T40-H4 to explore our innovative solutions firsthand and engage with our team. We look forward to discussing how we can help drive your business forward with cutting-edge AI technologies. Don’t miss this opportunity to connect and learn more about our vision for a more technologically advanced and AI-driven Saudi Arabia.
