TikTok Shop has launched a new logistics service designed to streamline the selling and shipping process for merchants in the UK.
Under the ‘Fulfilled by TikTok’ (FBT) logistics programme TikTok Shop said it will store, pick, pack and ship merchants’ products allowing merchants to focus on other aspects of the business such as marketing, content and product development.
The new service includes same day, automated fulfilment for all orders made by 7PM Monday to Saturday as well as a next working day premium delivery service
How can TikTok Shop merchants use FBT?
Merchants who sign up to FBT will hand over a volume of their stock, which is then stored at a warehouse. Rather than using FBT for all of their products and merchants can also select particular items for the service, TikTok Shop said.
Once a merchant’s items are stored in the FBT warehouse, when an order is placed the warehouse will pick, pack and label the merchandise before it is shipped. In order to be eligible for FBT, merchants must be based in (and delivering to) the UK, and packages must not exceed a weight of 30kg or a cubic volume of 31.5 cubic litres per shipment
Fees will be charged for warehousing, shipping and other added value services such as labelling, pre-packing and inserting leaflets, the company added.
A number of TikTok Shop UK merchants have already been testing the service. Ning Cheah, Founder of Skincare and MakeUp brand The Beauty Crop said “As a small independent company, it’s always great to find ways to help make things more efficient . Since using FBT, we’ve seen volumes increase by 30%, shipping lead times drop by 36% and late dispatch rates drop by over 45%. It’s made a huge difference.”