Talabat has begun rolling out its new AI-powered grocery shopping assistant, ‘talabat AI’ as a premium feature for customers in the UAE.
According to the firm, the ChatGPT-powered tool for talabat Mart grocery orders is being made available initially to ‘talabat pro’ subscribers and is the first of its kind for an everyday delivery app in the MENA region.
The service allows users to search and find recipe ingredients and items available on talabat Mart, as well as nutritional information and cooking tips. Once a customer puts in their request through the chat, the new grocery shopping assistant provides all the necessary cooking steps for the recipe, as well as ingredients available from the nearest talabat Mart store to help execute their searched dish. Although just a Beta version, the company said it will continue to receive updates and enhancements following its launch.
Yi-Wei Ang, Chief Product Officer at talabat, said: “We are thrilled to be the first in everyday delivery in the MENA region to integrate this capability into our app, as part of our vision to simplify everyday life through innovative solutions. ‘talabat AI’ was built by leveraging ChatGPT by OpenAI with the aim of exploring new, tech-enabled ways to enhance customer experience. talabat is a technology company , and we go the extra mile to consistently elevate our offerings, with a firm commitment to lead innovation in the everyday delivery industry, and transform how users engage with apps.”
The new feature is currently available for talabat-pro customers in the English version of the app only. Following its launch in the UAE, ‘talabat AI’ will subsequently be rolled out to ‘talabat pro’ subscribers in Kuwait and other markets, the company said.
