Jumia integrates Sprinklr customer experience management platform
African e-commerce platform Jumia is aiming to transform its customer experience with the integration of Sprinklr’s unified platform
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by Mark Dowdall | Jul 1, 2024
African e-commerce platform Jumia is aiming to transform its customer experience with the integration of Sprinklr’s unified platform
Read Moreby Mark Dowdall | May 30, 2024
The partnership, which began in January 2023, focuses on providing various payment methods to facilitate online purchases.
Read Moreby Mark Dowdall | May 2, 2024
Seamless Xtra’s Micah Edwards speaks to Francis Dufay, CEO at Jumia Group. Jumia is a Pan-African technology company that is built around a marketplace, logistics service and payment service.
Read Moreby Mark Dowdall | Mar 20, 2024
Seamless Xtra’s Alia Alhussein speaks to Ernesto Hane, Chief Marketing Officer at Jumia...
Read Moreby Mark Dowdall | Mar 20, 2023
Jumia’s e-commerce platform was launched in Nigeria in 2012 and now operates across eleven countries including Egypt, Morocco, Ivory Coast and Kenya.
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