Jumia integrates Sprinklr customer experience management platform
African e-commerce platform Jumia is aiming to transform its customer experience with the integration of Sprinklr’s unified platform
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Tag: Jumia
JumiaPay Egypt and Contact expand e-commerce deal
The partnership, which began in January 2023, focuses on providing various payment methods to facilitate online purchases.
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Francis Dufay: “Whatever cannot be scaled should not be experimented”
Seamless Xtra’s Micah Edwards speaks to Francis Dufay, CEO at Jumia Group. Jumia is a Pan-African technology company that is built around a marketplace, logistics service and payment service.
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Ernesto Hane: “Physical experience is always relevant in Africa”
Seamless Xtra’s Alia Alhussein speaks to Ernesto Hane, Chief Marketing Officer at Jumia...
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