Conversational AI has quickly become a game changer for banks and financial institutions, enabling the complete reimagining of the digital customer experience.
Customer experience expert and head of MoData Interactive, Brendan van Staaden, is seeing this evolution first-hand and says finance companies are increasingly turning to this technology to build better relationships with their customers.
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Author and founder of the Asian Banker, Emmanuel Daniel, tells Seamless Xtra why bankers need to get rid of outdated assumptions about what banking really is.
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Kunal Gupta, Head of Global Supply Chain at Kitopi explains to Seamless Xtra how its multi-brand restaurant has been leveraging advances in technology to help meet time demands.
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David Birch: “Cashlessness needs to be part of an overall strategy…and that includes inclusion and identity”
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The Middle East is one of the world’s fastest growing markets in the banking and Fintech...
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Shehbaz Shaikh is Chief Retail Officer at Redtag, a value fashion chain that has been operating in...
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