Kuwait’s Gulf Bank has launched an ‘all-new’ version of its mobile application including several new features, the bank has announced.
According to Gulf Bank’s Deputy General Manager of Consumer Banking, Mr. Bader Al-Ali, the new app means customers can now open an account without any paper transactions, check all their accounts at all times, and get their account statements with ease. In addition, users can send a payment link within a few seconds as well as manage and track expenses more precisely.
Al-Ali said: “The updated mobile app enables customers to manage their accounts, check their balance, view the account statement, and to freely transfer between their accounts at all times. Users can also update their data, request permanent transfers in advance, and securely make local and international transfers.”
Among other features, customers can pay mobile bills, pay their instalments, purchase e-vouchers, and manage their debit and credit cards. They are also able to request a prepaid card, activate new credit cards, and block them if lost or stolen.
Al-Ali added: “Users will be able to view the smallest details and conduct all banking transactions through the updated mobile app, easily and securely, which previously required them to visit the branches to complete their transactions.”
He pointed out that the new version of the mobile app, represents a quantum shift in the customer experience, affecting all stages of banking transactions for a smoother banking experience.
