IKEA U.S. has partnered with Afterpay to introduce its first-ever Buy Now, Pay Later (BNPL) programme. It means shoppers will be able to pay for furniture and household items in four payments over a six-week period with no credit impact,
As part of the deal, online customers can shop for IKEA home products and choose Afterpay’s flexible solution at checkout. In-store customers can scan a QR code to download the Afterpay app or log in to their existing Afterpay account and add the payment method to their virtual wallet. The Afterpay “Pay in 4” service has been made available nationwide all U.S. customers.
“IKEA values our customers and strives to ensure accessibility and affordability. We aim to provide the best shopping experience with great quality products, for the many. By partnering with Afterpay, we will lower the barriers for our customers to design their dream spaces,” said Christine Briganti, Financial Services Deployment Project Leader for IKEA U.S.
Alex Fisher, Head of Revenue, North America at Afterpay and Cash App added: “At a time when people are looking for more payment flexibility on home furnishings, we are excited to partner with IKEA, a brand synonymous with affordability and design. As a trusted commerce partner for the IKEA U.S. market, this partnership can help our customers create a home that they love through simple, transparent and responsible spending.”
Earlier this year, IKEA launched ‘As-is online‘ in the U.S., a service that allows IKEA Family members to browse and reserve gently used products online to pick up and purchase in-store. It has also recently been expanding its Plan and Order point concept.
With flexible payments, returns will be processed like any other credit or debit card return. Once a return is processed, Afterpay typically updates that order to reflect the refund, with an updated payment schedule, and sends the customer an email detailing the changes. Refunds can be viewed by logging into the customer’s Afterpay account. Processed refunds can take up to ten business days to reflect depending on the financial instrument linked to the order.
