The European Central Bank (ECB)’s Executive Board has appointed Myriam Moufakkir as its new Chief Services Officer (CSO).
In a statement, the ECB said Moufakkir will officially take up the post this summer and will be responsible for promoting innovation, business operations, workforce planning and IT modernisation.
Moufakkir is currently Chief Business Transformation & Operations Officer at SCOR Property & Casualty (SCOR P&C), a leading reinsurance company based in Paris. Before joining SCOR P&C, she held senior leadership roles at AXA Group, where she was Chief Operating Officer and Regional Chief Information Officer at AXA Asia in Hong Kong.
“I am looking forward to working with Myriam. Her vast experience in business operations and innovation equips her well for the CSO role at the ECB,” said ECB President, Christine Lagarde.
Moufakkir’s predecessor, Michael Diemer stepped down in September 2022 after six years of service at the ECB. He was also the ECB’s first CSO with the role created in 2016 following a review of the institution’s organisational set-up.




