Dubai Islamic Bank has launched a new digital banking solution, DIB ‘alt’ with the aim of integrating all of the bank’s digital offerings and capabilities into one single platform.
According to the bank, the one-stop-shop will provide a more seamless banking experience by bringing together more than 135 digital services via the DIB Mobile App, Online Banking, WhatsApp, and ATMs.
The integration across a range of digital channels is being carried out to make services more accessible to customers looking to remotely carry out daily bank needs. These include opening a bank account in minutes, applying for personal finance or credit cards, remitting money locally or internationally and making payments.
Speaking on the announcement, Dr. Adnan Chilwan, Group CEO of DIB, said: “To remain digitally intelligent in today’s rapidly evolving world where technology is transforming industries and customer expectations are on the rise, a similar revolution is needed in the financial ecosystem to stay relevant. That is where DIB alt comes in – a simplified banking experience consolidating all digital capabilities of DIB under one umbrella brand. So, what does that mean for our customers? Going forward, all channels that are digitally enabled and products and services that are digitally fulfilled will fall within DIB alt.”
He added: “The end goal is to power our digital ambitions and position Dubai Islamic Bank as a formidable disruptor in the larger digital banking and financial landscape. DIB alt is effectively an alternate way of banking and I am confident that it will be a game-changer for the industry.”
