Tata Consultancy Services (TCS) has partnered with British retail giant Asda to support its digital transformation and implement a new organisation-wide IT operating model, following its divestiture from Walmart.
As part of the multi-year deal Asda will leverage TCS’ cloud, AI, and security solutions to enhance its customer experience and innovation capabilities, the firms said.
TCS said it will build a new digital core by implementing multiple cloud-based ERP platforms to streamline Asda’s supply chain forecasting, buying and merchandising processes, HR processes, warehouse management, and e-commerce processes.
Additionally, TCS will use its Machine First Delivery Model to automate the retailer’s IT operations. This will aim to provide a more seamless experience for employees and customers, whilst improving operational resilience.
Carl Dawson, Chief Digital & Technology Officer, Asda, commented:”We are confident that this collaboration with TCS will be one of the engines to deliver such a large technology transformation, where we are in the process of reimagining retail. TCS is going to bring together the cutting-edged technologies and help Asda employees and customers have a seamless experience.”
Abhijit Niyogi, Business Head, Retail – UK & Europe, TCS, said, “We are proud to extend our partnership with Asda and look forward to working closely with them to drive this massive enterprise reinvention. We will leverage the power of data and AI, and deliver innovative, industry-leading retail technology solutions to transform their core retail operations, employee experience, supply chain and create opportunities for new business models.”
He added: “Leveraging TCS’ deep contextual knowledge, next-gen retail technology solutions and industry experience, we will help them build a new future-ready digital stack to support their growth and transformation ambitions.”
